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At Uptown Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
190 Reviews

Brooklyn Queen
02/19/2025
I found out through the gas company that carbon monoxide was detected in my home. I called Uptown to have a HVAC technician come out to take a look at my furnace. I definitely needed a new furnace. It was over 20 years old. The tech put me on schedule pretty quickly. David, Devin, and Doug assisted me with the entire process. I really appreciate the prompt service as well as the fair pricing. My new furnace is working great!!! Your office clerk was amazing as well!!! I'm so glad that I put my trust into this company!! They won't let you down!!! You made me a happy and very satisfied customer!! Thank you for providing top notch service!!!
Jenkins Pest Solutions
02/16/2025
Doug, Thank you so much for the professional and honest work you provided on our furnace. I called uptown heating and cooling on a Saturday at 2:30 pm, and our furnace was running like a new one by 5:00 pm. This is who I will call from now on instead of wasting my time with any other company (which I have been through many). Do not hesitate calling this company if you need any heating or cooling done, and don't want to be HASSLED by sales people from other companies. Doug will fix the problem at a very fair price and get you up and running. And yes this is a real customer of this company. Thank you, Uptown Heating and Cooling.
Renee Wagner
01/30/2025
Every experience that I have with Uptown Heating and Cooling has always been fantastic. I have been utilizing their services on my personal home as well as referring them to clients of mine. They are personable, very competitive with pricing and service is top notch. It is refreshing to get this level on customer service continuously. They will continue to receive my business and my referrals.
Alex Rogers
01/28/2025
Emanuel was very efficient and professional. He helped us to repair and diagnosis problems that another company took four technicians to look at and still could not compete with his knowledge of heating and ac. Thanks Emanuel.
Shahbaz Ali
01/21/2025
Kenneth Osagie
01/13/2025
Ann McCabe
01/10/2025
Responsive, listens to me, on time, and much better priced than others- have had bad experiences with atlas butler and EcoPlumbersElectriciansandHVACTechnicians and so glad I am now using uptown heating and cooling.
Elizabeth Quinton
01/03/2025
Uptown Heating and Cooling is our go to for anything and everything HVAC related. They redid our vents this summer and now take care of our seasonal maintenance and anything else we need. They are quick to respond, professional, efficient and thoroughly explain everything. They are fairly priced and never try to sell us something else. I only wish every company we worked with was as great as they are!
Georgia Panaro
12/14/2024
I have been building and remodeling for 25 years. Impressed with the knowledge and customer service that you get here. The owners communicate and are involved in every step. They aren't just hiring a sales guy to sell sell sell, they actually care about doing a good job and they are involved with every job. They know exactly what work is being done at each job. That is impressive. I love companies that take care of their employees. The workers I have come in contact with say they are great to work for/with. Good vibes to this tribe!! Thanks so much
Jon Muncie
12/11/2024
Had Uptown Heating & Cooling install a new Amana furnace & A/C unit in our house before winter. Doug & Raye were easy to work with as far as making sure that we were getting the right setup for our home @ a reasonable cost. The technicians (Kraig & Kevin ) worked great as a team installing our units, & answered any questions or concerns during the process. Will continue to have Uptown service our units as long as we can in the future .
Leslie Russell
12/04/2024
Doug came out to give a 2nd opinion on possible furnace replacement and was honest and provided a lot of information that ended up saving us thousands of $$. Would definitely trust and recommend this company.
Megan Searles
12/02/2024
Fantastic service all the way around! Came home on Thanksgiving Day from vacation to find a freezing home and a furnace that stopped working. Dave came out within 3 hours of us contacting Uptown Heating and Cooling and identified the problem. Rather than spending money to fix a 20+ year old unit we decided to get a new system. Doug gave us 3 different options (good/better/best) and the prices were extremely reasonable. Kraig and Keith came out to do the installation and were friendly, funny, fast and professional. They had the old unit out and the new system in within 7 hours, cleaned up all the mess and we now have a warm house again. So glad we went with Uptown Heating and Cooling and will recommend them to all of our family and friends!
Michael McCullough
11/21/2024
Called Uptown to inquire about adding a humidifier to our furnace. They came out the next morning to review the current setup and recommended the best option for our needs. They were able to installed the humidifier the next day! The tech, David, was very knowledgeable and very helpful. I am now switching the yearly maintenance to Uptown as well. I highly recommend them.
Tom Lehman
11/15/2024
Easy to work with on your HVAC system. Highly recommended!
Brenda Goff
11/14/2024
Always pleasant and competent. :)
Susanna
11/11/2024
I have been nothing but pleased with Uptown Heating and Cooling. They have A+ communication, responsive to calls, questions, and scheduling. The service reps they send out are professional and honest. Never once have they tried to sell me on something unnecessary like other businesses I have used in the past. I have referred friends and family to them. And I would recommend them any day. Wonderful company!
Brenda Moncrief
11/07/2024
Great Company...thank you for your service.
Candice Brown
11/06/2024
Our 20-year-old furnace decided it was time for us to part, and we were given an extremely fair price for a new unit. The price included installation, labor, and haul away of our old unit. The team showed up on time and were very professional. Before they left, they made sure all questions were answered. We are 100% satisfied with the professionalism, fairness, and quality offered by Uptown Heating and Cooling. I will recommend them without hesitation to anyone.
Ken Minard
11/05/2024
Staff was very knowledgeable and professional. I recommend this company.
Linda C
11/05/2024
Excellent service!
Brian Kusek
10/28/2024
Great company, honest people, great value
Diana Phelps
10/16/2024
They do a wonderful job. Always on time and very informative and does a thorough job. Extremely customer friendly.
Gayle Seroka
10/14/2024
Logan Ferguson
10/14/2024
Uptown has replaced our furnace and air conditioner. Now they cover our PMs and any other issues they pop up. Our experience with them has been simply amazing! They are so friendly and easy to work with. Any time we have an issue, they are able to respond quickly and fix the problem. I genuinely trust they are going to a good job without trying to upsell on anything unnecessary.
RD RDW
10/04/2024
David did an excellent job servicing our HVAC system. He was knowledgeable, efficient, and professional. Uptown Heating & Cooling is the best in Columbus.
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